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Terms and Conditions

Last Updated: 5 June 2025

1. Introduction and Acceptance of Terms

Welcome to Anker Studios! These Terms and Conditions ("Terms," "T&Cs") govern your access to and use of the website www.ankerstudios.co.za (the "Website"), any niche software applications developed and offered by Anker Studios (the "Niche Apps"), and any custom application development services provided by Anker Studios ("Custom Development Projects"). Anker Studios ("we," "us," "our") is owned by Pienaar Anker, operating from South Africa.

By accessing or using our Website, downloading, installing, or using any of our Niche Apps, or engaging us for Custom Development Projects, you ("User," "Client," "you," "your") agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy, Cancellation Policy, and Refund Policy, which are incorporated by reference into these Terms.

If you do not agree to all of these Terms, do not access or use our Website, Niche Apps, or engage our Custom Development Services.

These Terms constitute a legally binding agreement between you and Anker Studios. You represent and warrant that you have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" will refer to that entity.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

2. Definitions

"Anker Studios," "we," "us," "our": Refers to Anker Studios, owned by Pienaar Anker.

"User," "Client," "you," "your": Refers to any individual or entity accessing or using our Website, Niche Apps, or engaging in Custom Development Projects.

"Website": Refers to www.ankerstudios.co.za and all its content, features, and services.

"Niche Apps": Refers to software applications developed by Anker Studios for general public or specific market use, available through app stores, direct download, or other platforms, subject to various pricing models (subscriptions, one-time purchases, credit systems, donations).

"Custom Development Projects": Refers to bespoke software application development services provided by Anker Studios to clients based on specific, agreed-upon requirements and project scopes. This includes services priced as Fixed Price, Time & Materials, or under Retainer agreements.

"Services": Collectively refers to the Website, Niche Apps, Custom Development Projects, and any other services, content, or features offered by Anker Studios.

"Content": Refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials accessible through our Services.

"User Content": Refers to any Content that you upload, submit, store, send, or receive through our Services (e.g., data inputted into Niche Apps, materials provided for Custom Development Projects).

"Intellectual Property Rights": Refers to all patents, copyrights, moral rights, trademarks, trade secrets, and any other form of intellectual property rights recognized in any jurisdiction.

"POPIA": Refers to the Protection of Personal Information Act 4 of 2013 of South Africa.

"Personal Information": Has the meaning ascribed to it in our Privacy Policy and POPIA.

3. Description of Services

Anker Studios offers the following primary services:

Niche Applications: We develop and provide Niche Apps for various purposes. The specific features, functionalities, and terms of use for each Niche App may be further detailed within the app itself, on its app store listing, or in separate end-user license agreements (EULAs) which will supplement these Terms. Pricing models (subscriptions, one-time purchases, credit systems, donations) vary per app.

Custom Application Development: We provide tailored software development services to clients based on mutually agreed project scopes, proposals, and service agreements. These agreements will outline deliverables, timelines, payment schedules, and specific terms relevant to the project, which will supplement these general Terms.

Website: Our Website provides information about Anker Studios, our services, and may offer resources such as blog posts or contact forms.

Partnerships: We may explore potential partnerships or equity-based collaborations for innovative app ideas. Such arrangements will be governed by separate, detailed partnership or shareholder agreements.

4. User Accounts, Responsibilities, and Conduct

4.1. Account Creation and Security (Niche Apps)

Account Requirement: To access and use certain features of our Niche Apps, you may be required to register for an account.

Eligibility: You must be at least 18 years of age, or the age of legal majority in your jurisdiction if different, to create an account and use our Niche Apps. If a specific Niche App is designed for or likely to be used by individuals under 18 years of age (e.g., educational tools, personalized apps for events like birthdays), such use is only permitted with the verifiable consent and active involvement of a parent or legal guardian who agrees to these Terms on behalf of the minor. The parent or legal guardian is responsible for the minor's activity and compliance with these Terms. Anker Studios reserves the right to request proof of age or consent.

Accurate Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for safeguarding your account password and any other credentials used to access your account. You agree not to disclose your password to any third party. You are solely responsible for any activities or actions that occur under your account, whether or not you have authorized such activities or actions.

Unauthorized Use: You must notify Anker Studios immediately at ankerstudiosza@gmail.com upon becoming aware of any suspected or actual unauthorized access to or use of your account or any other breach of security.

Anker Studios cannot and will not be liable for any loss or damage arising from your failure to comply with these security obligations.

4.2. Client Responsibilities (Custom Development Projects)

Clients engaging Anker Studios for Custom Development Projects agree to:

  • Provide accurate, complete, and timely information, materials, data, and feedback as reasonably required by Anker Studios to perform the services.
  • Appoint a primary contact person authorized to make decisions and provide approvals on behalf of the Client.
  • Secure all necessary rights, licenses, consents, and permissions for any materials, data (including Personal Information), or intellectual property provided to Anker Studios for use in the project, and warrant that such materials do not infringe upon the rights of any third party.
  • Provide access to relevant systems, personnel, or environments as reasonably necessary for the project's execution.
  • Comply with payment terms as outlined in the project agreement and our Pricing Structure.
  • Review and provide timely approval or feedback on project deliverables. Delays in providing necessary information or approvals may impact project timelines and costs.

4.3. Acceptable Use and Prohibited Conduct

In connection with your use of our Services, you agree that you will not, nor permit any third party to:

  • Use the Services for any illegal, fraudulent, or unauthorized purpose, or in violation of any applicable local, national, or international law or regulation.
  • Violate or infringe upon the Intellectual Property Rights, privacy rights, publicity rights, or any other rights of Anker Studios or any third party.
  • Upload, post, transmit, or otherwise distribute any User Content that is unlawful, harmful, abusive, defamatory, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Transmit any viruses, worms, defects, Trojan horses, malware, spyware, or any other items of a destructive or harmful nature.
  • Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying ideas or algorithms of our Niche Apps or any software used in connection with the Services, except to the extent that such activities are expressly permitted by applicable law despite this limitation.
  • Modify, adapt, translate, or create derivative works based on our Services or any part thereof, except as expressly permitted.
  • Interfere with or disrupt the integrity or performance of the Services or the data contained therein.
  • Attempt to gain unauthorized access to the Services, other user accounts, or any computer systems or networks connected to the Services.
  • Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents.
  • Engage in any conduct that restricts or inhibits any other user from using or enjoying the Services.
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Collect or store Personal Information about other users without their express consent, or in violation of applicable law.
  • Use the Services for any commercial solicitation purposes not expressly permitted by Anker Studios.

Anker Studios reserves the right, but is not obligated, to investigate and take appropriate legal action against anyone who, in Anker Studios' sole discretion, violates this section, including without limitation, removing the offending Content from the Services, suspending or terminating the account of such violators, and reporting you to law enforcement authorities.

5. Intellectual Property Rights

5.1. Anker Studios' Intellectual Property

Our Services: The Services, including the Website, Niche Apps (including their object and source code, visual design, features, and functionality), and all underlying technology, documentation, and Content provided by Anker Studios (excluding User Content and Client-Provided Materials for Custom Development Projects, as defined below), are and will remain the exclusive property of Anker Studios and its licensors. This includes all associated Intellectual Property Rights.

Trademarks: The Anker Studios name, logo, and any other product or service names, logos, or slogans that may appear on the Services are trademarks of Anker Studios and may not be copied, imitated, or used, in whole or in part, without our prior written permission.

License to Use Niche Apps: Subject to your compliance with these Terms and any applicable payment obligations, Anker Studios grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use our Niche Apps for your personal, non-commercial use (unless otherwise specified in a separate agreement or app-specific terms). For Niche Apps offered under a subscription, this license is contingent upon your subscription remaining active and in good standing.

No Other Rights: Except for the limited licenses expressly granted herein, no other rights, licenses, or immunities are granted or will be deemed to be granted to you under these Terms, whether by implication, estoppel, or otherwise.

5.2. User Content and Client-Provided Materials

User Content (Niche Apps): You retain ownership of any Intellectual Property Rights that you hold in your User Content that you submit, post, or display on or through the Niche Apps. By submitting User Content, you grant Anker Studios a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content solely in connection with operating, providing, and improving the Niche App and our Services. This license ends when you delete your User Content or your account, unless your User Content has been shared with others and they have not deleted it.

Client-Provided Materials (Custom Development Projects): For Custom Development Projects, the Client retains ownership of all pre-existing materials, data, and Intellectual Property Rights provided by the Client to Anker Studios for the project ("Client-Provided Materials"). The Client grants Anker Studios a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display the Client-Provided Materials solely for the purpose of performing the Custom Development Project services.

Ownership of Custom Developed Software: Ownership of the intellectual property rights in the custom software developed for the Client will be determined and explicitly stated in the individual Custom Development Project agreement.

Anker Studios Pre-Existing IP: Anker Studios retains ownership of all its pre-existing intellectual property, including but not limited to its software development tools, libraries, know-how, methodologies, and any generic code or modules developed by Anker Studios independently of any specific Client project ("Anker Studios Pre-Existing IP"). To the extent Anker Studios Pre-Existing IP is incorporated into any Custom Software delivered to a Client, Anker Studios grants the Client a non-exclusive, perpetual, royalty-free license to use such Pre-Existing IP solely as incorporated into, and as necessary for the use of, the Custom Software, unless otherwise agreed in the specific Custom Development Project agreement.

Third-Party Materials: Any third-party software, open-source components, or other materials incorporated into the Services or Custom Software will be subject to the terms of their respective licenses. Anker Studios will inform the Client of any significant third-party materials to be used in a Custom Development Project.

Feedback: If you provide Anker Studios with any suggestions, comments, or other feedback relating to our Services ("Feedback"), you grant Anker Studios a worldwide, perpetual, irrevocable, royalty-free, fully paid-up license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Feedback for any purpose, without any obligation or compensation to you.

6. Payment, Subscriptions, and Fees

Payment terms for Niche Apps and Custom Development Projects are further detailed in our Pricing Structure, Refund Policy, and any specific project agreement or app store terms.

Niche App Fees:

  • Subscriptions: For Niche Apps offered on a subscription basis, fees are billed in advance on a recurring cycle (e.g., monthly, annually). Subscriptions will automatically renew unless cancelled by you prior to the renewal date as per our Cancellation Policy.
  • One-Time Purchases/Credits: Fees for one-time purchases or credit systems are due at the time of purchase.
  • Payment Processors: We use third-party payment processors (e.g., Paystack, app store payment systems) to handle payments. You agree to abide by their terms and conditions. Anker Studios does not store your full credit card information.

Custom Development Project Fees:

  • Payment schedules (e.g., upfront deposit, milestone payments, final payment) will be detailed in the specific project proposal and agreement.
  • Invoices are payable within 30 days of the invoice date, unless otherwise agreed in writing.
  • Late payments may accrue interest at a rate of 1.5% per month on the outstanding balance, or the maximum rate permitted by applicable South African law, whichever is lower. Anker Studios also reserves the right to suspend services for overdue accounts.

Taxes: All fees are exclusive of any applicable taxes (such as Value Added Tax - VAT), duties, or levies. Anker Studios is not currently registered for VAT. Should Anker Studios become VAT registered in the future, VAT will be added to invoices as required by law, and clients will be notified accordingly. You are responsible for paying all applicable taxes related to your purchases or services received.

Fee Changes: Anker Studios reserves the right to change its fees or pricing models at any time. For Niche App subscriptions, we will provide you with reasonable prior notice of any fee changes. For Custom Development Projects, agreed-upon pricing will be honored for the duration of the current project scope.

7. Term and Termination

7.1. Term

These Terms commence on the date you first access or use our Services and continue until terminated by either you or Anker Studios as set forth below.

7.2. Termination by You

Niche Apps: You may terminate your use of a Niche App and these Terms with respect to that app by deleting your account (if applicable) and ceasing all use of the Niche App. Please refer to our Cancellation Policy for details on subscription cancellations.

Custom Development Projects: Termination of a Custom Development Project by the Client is governed by the terms of the specific project agreement and our Cancellation Policy.

7.3. Termination or Suspension by Anker Studios

Anker Studios may, in its sole discretion, suspend or terminate your access to all or any part of the Services, including your account, at any time, with or without notice, for any reason, including, but not limited to:

  • If you breach any material provision of these Terms or any incorporated policies.
  • For non-payment of fees owed.
  • If your use of the Services poses a security risk, may harm Anker Studios or any third party, or may subject us or any third party to liability.
  • If required by law or by a regulatory authority.
  • For Niche Apps, if we discontinue the specific app or service (we will endeavor to provide reasonable notice where feasible, especially for paid services, as per our Cancellation Policy).
  • For prolonged inactivity of a Niche App account for 12 consecutive months.

7.4. Effect of Termination

Upon termination of these Terms or your access to the Services for any reason:

  • All rights and licenses granted to you under these Terms will immediately cease.
  • You must immediately cease all use of the Services (including Niche Apps).
  • If you have an active Niche App subscription, its termination will be handled according to our Cancellation Policy and Refund Policy.
  • For Custom Development Projects, the effects of termination (including payment obligations for work performed and handover of materials) are detailed in the project agreement and our Cancellation Policy.
  • Anker Studios may delete your User Content or account information in accordance with our Privacy Policy and data retention practices, though we may retain certain information as required or permitted by law.
  • Provisions of these Terms that by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimers of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ANKER STUDIOS DOES NOT WARRANT THAT:

  • (A) THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
  • (B) THE CONTENT OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, OR RELIABLE;
  • (C) ANY DEFECTS OR ERRORS IN THE SERVICES WILL BE CORRECTED; OR
  • (D) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS SECTION DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER UNDER SOUTH AFRICAN LAW, INCLUDING THOSE UNDER THE CONSUMER PROTECTION ACT 68 OF 2008 (CPA), WHERE APPLICABLE. FOR CUSTOM DEVELOPMENT PROJECTS, SPECIFIC WARRANTIES, IF ANY, WILL BE EXPRESSLY STATED IN THE INDIVIDUAL PROJECT AGREEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANKER STUDIOS, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF ANKER STUDIOS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATING TO:

  • (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES;
  • (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR RELATED TO THE SERVICES;
  • (C) ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICES;
  • (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR
  • (E) ANY OTHER MATTER RELATING TO THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANKER STUDIOS' TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF ONE HUNDRED SOUTH AFRICAN RAND (ZAR 100.00) OR THE AMOUNTS PAID BY YOU TO ANKER STUDIOS FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

For Custom Development Projects, any different limitation of liability may be specified in the individual project agreement.

THIS LIMITATION OF LIABILITY SECTION DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER UNDER SOUTH AFRICAN LAW (E.G., PROVISIONS OF THE CPA REGARDING SUPPLIER LIABILITY FOR DEFECTIVE GOODS OR SERVICES) WHERE SUCH RIGHTS CANNOT BE LIMITED OR EXCLUDED BY AGREEMENT.

10. Indemnification

You agree to defend, indemnify, and hold harmless Anker Studios, its owner, employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • (a) your use of and access to the Services, including any data or content transmitted or received by you;
  • (b) your violation of any term of these Terms, including without limitation your breach of any of the representations and warranties above;
  • (c) your violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights;
  • (d) your violation of any applicable law, rule or regulation;
  • (e) User Content or any content that is submitted via your account including without limitation misleading, false, or inaccurate information;
  • (f) your willful misconduct; or
  • (g) any other party's access and use of the Services with your unique username, password or other appropriate security code.

This indemnification obligation will survive the termination of these Terms and your use of the Services.

11. Governing Law and Dispute Resolution

11.1. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

11.2. Dispute Resolution

Negotiation: In the event of any dispute arising from or in connection with these Terms or the Services, the parties shall first attempt to resolve the dispute amicably through good faith negotiations for a period of at least 30 days from the date that written notice of the dispute is provided by one party to the other.

Mandatory Mediation: If the dispute cannot be resolved through negotiation within the aforementioned period, the parties agree to submit the dispute to mandatory mediation before resorting to court proceedings or arbitration, unless injunctive relief is sought as provided herein. The mediation shall be administered by a mediator mutually agreed upon by the parties within 14 days. If the parties cannot agree on a mediator within this period, the mediation shall be administered by the Arbitration Foundation of Southern Africa (AFSA) in accordance with its then-current mediation rules, or if AFSA is unavailable or unwilling, by another recognized mediation body in South Africa as appointed by the President for the time being of the Cape Bar Council. The mediation shall take place in Cape Town, South Africa, or such other location or online platform as may be mutually agreed by the parties, and the costs of the mediator shall be shared equally between the parties, unless otherwise agreed.

Formal Dispute Resolution:

  • Small Claims: For any claims where the total amount of the award sought is less than ZAR 20,000 (or the prevailing jurisdictional limit of the Small Claims Courts of South Africa, whichever is higher), and provided the claim falls within the jurisdiction of such courts, either party may elect to resolve the dispute in a Small Claims Court in the Republic of South Africa.
  • Other Claims: If a dispute is not resolved through negotiation and mandatory mediation, and it does not fall under the Small Claims provision above, such dispute shall be finally resolved by the competent courts of South Africa located in Cape Town, Western Cape.

Exception for Injunctive Relief: Notwithstanding the foregoing, Anker Studios may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its Intellectual Property Rights or confidential information without first engaging in negotiation or mediation.

12. General Provisions

12.1. Entire Agreement

These Terms, together with our Privacy Policy, Cancellation Policy, Refund Policy, and any specific Custom Development Project agreement or Niche App EULA, constitute the entire agreement between you and Anker Studios concerning your use of the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.

12.2. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

12.3. No Waiver

No waiver by Anker Studios of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Anker Studios to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

12.4. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Anker Studios' prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Anker Studios may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

12.5. Notices

Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by Anker Studios (i) via email (to the address that you provide or associated with your account) or (ii) by posting to the Website or within a Niche App. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

12.6. Force Majeure

Anker Studios shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Anker Studios' reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, or strikes.

12.7. Relationship of the Parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, employment, or agency relationship between you and Anker Studios. You do not have any authority to bind Anker Studios in any respect.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact Anker Studios at:

Pienaar Anker

Anker Studios

Email: ankerstudiosza@gmail.com

Website: www.ankerstudios.co.za

Physical Address: 43 Van Niekerk Street, Oakdale, Bellville, 7530, South Africa